3.25.2011

What. A. Letdown.

So yesterday was window day and we'd love to tell you that it was the best day ever. But we can't. In fact we're sick to our stomachs. There was an error and we've got windows that we didn't order and a whole lotta hassle on our plates. Let's just say "drafty" and "cold" were never words uttered by us when referring to windows in our little beehive before today. We're absolutely sick.

As much as we want to tell you guys all the deets and how everything went down, we're not going to dive into it today because we're hoping for a clean resolution and there's no need to point fingers before the problem is resolved. You all know who manufactured the windows and where we bought them, we're just hoping they can work together to make it right.

On a much happier note, we're moving forward with our basement renovation plans and we definitely have some awesome ideas to share with you. Like ideas that involve tons of closets. And nothing makes me happier than nice, neat, organized closets.

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11 comments:

  1. Barb McFaden3/25/2011

    Hang in there....it is always darkest before the dawn. It will be resolved!!!!

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  2. Thanks Barb. I'm trying to keep a smile on my face, and to just keep fighting back those tears.

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  3. Oh no that stinks!! Hope for a good resolution - other wise blog away about your experiences. Actually, if it is resolved well, you should still blog it because I think that is a testament to the company if they deal with mistakes effectively and efficiently (and hopefully with a little bonus for your inconvenience!).

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  4. We'll definitely blog about the resolution. I've got my fingers and toes crossed that these two companies will come out looking like knights in shining armor. We want nothing more than to do an "omg these guys rock" post!

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  5. UGH! Hopefully that draft will be nipped in the bud! I really really REALLY need to replace my windows, so am waiting to see how this goes for you!

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  6. Ooh Candysu, we should email separately - we've certainly learned A LOT!

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  7. I've been reading your blog for a while but never commented. I'm so sorry to hear you are in this pickle...Such a bummer. We're in the process of researching replacements for our old windows...I would love to hear what you have learned or any tips you have in general for the entire process...after you have a little time to recover (and hopefully after everything is made right)!

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  8. Oh no! And what a crappy time to get caught with drafty windows. :( Good luck on the resolution!

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  9. How awful. I hope the company you hired does the right thing.

    I'm looking forward to your basement work. Closets. Great idea.

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  10. so sorry to hear that, hope things are resolved soon! we had a problem in our other house with installation of a sliding glass door, and although we ended up having to fix some issues that they said were included in the installation price, it all worked out in the end.

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  11. Bummer on the windows!! Hope things start to look up!!

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